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The option to use this new feature is not available for everyone. When I asked my husband to visit the page, he was not able to see the green button.
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There are two ways to call your friends. You can go into a chat window and click on the camera icon from the top bar of the window. This method lets you call any of your friends. The quality of the video chat is pretty impressive. Here is the camera view without the controls. The window can be enlarged, but this is the smallest size. Even at full screen view, the quality remained excellent.
Here is the camera view with the controls. So, your window may look a little different from mine. A yellow exclamation mark on the webcam indicates your issue is a resource conflict with another device. Fixing that is beyond the scope of this article, but it would at least indicate the source of Skype having no video.
If things appear fine, then right-click on your webcam device and select Properties. Then click on the Driver tab.
Checking the Copyright under Driver Details will also provide you with the name of the company that wrote the software. We'll explain what you need to know.
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Click on the Windows Start icon, type Run and then type dxdiag in the Run dialog to double check your DirectX version. When you have Skype open, click on the three-dot icon to open the menu and select Settings.
So you have two options: Read More , that will explain your Skype video issues. If Skype is configured to use the correct webcam, then you may have an issue with the webcam itself. The first thing to try is simply starting up the software that came with your webcam and using it to switch your webcam on or if your webcam has a hardware switch, turn it on. Go back into the Preferences or Settings area depending on your webcam software. Take a look at the settings under every tab. Here's how to do it with Skype on Windows.
Read More. Or it may require permission for any external application to use it.
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Browse through the setting screens and just make sure anything that needs to be enabled is enabled. Once you make sure the webcam is turned on and the software settings are all correct, you may have to restart Skype for it to recognize your active webcam. Once you start a video chat with your friend, make sure that the webcam is not disabled.
This is the case if the camera icon is crossed out, as shown below. Check if you have other applications running in the background that could be capturing the data stream from the webcam. This is an often overlooked step when troubleshooting Skype video problems.
Was the light was on even before you started Skype? This may cause issues with Skype capturing the same stream. Try closing down all your other applications, especially any other IM and internet applications, and then restart Skype again. The latest version of Skype has plenty of bells and whistles.